Contact Us

Email [email protected]. We read every message and reply to most within a few working days.

Useful things to include

• Corrections: the page address and what is wrong. If a model has been discontinued or a spec has changed, a link to the manufacturer's page helps us fix it quickly.
• Product questions: the exact model name or code (usually on the underside of the machine) and what is happening.
• Recipe suggestions: the filling and the machine you use.

What we cannot help with

We are not a retailer or manufacturer, so we cannot process orders, refunds or warranty claims. For faults on a new machine, contact the shop you bought it from first; for an electrical fault, stop using the appliance. Our toastie maker troubleshooting guide covers the common problems.

We do not accept paid placements or sponsored reviews.